Privacy Policy
Updated 3/21/2024
GiddyOps is committed to protecting the privacy of its users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices available to you regarding your data.
Information Collection and Use
We may collect certain personal information from you when you use our mobile application, including but not limited to:
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Information You Provide: We may collect information you voluntarily provide when using our app, such as when you register an account, place an order, or contact customer support. This may include your name, email address, phone number, and any other information you choose to provide.
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Device Information: We may automatically collect certain information about your device, including the device model, operating system version, unique device identifiers, and mobile network information.
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Location Information: We collect your device's location to determine your timezone, which is used to display order information accurately. Location information is only collected while the app is in use and is not stored or shared beyond what is necessary for providing our services.
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Usage Data: We may collect information about how you use our app, such as the features you access, the actions you take, and the duration of your sessions.
Use of Information
We may use the information we collect for various purposes, including:
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To provide and maintain our app's functionality and services.
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To personalize your experience and tailor content to your preferences.
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To communicate with you, including responding to your inquiries and providing customer support.
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To analyze usage trends and improve our app's performance and features.
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To comply with legal obligations and enforce our Terms of Service.
Data Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
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With service providers and business partners who assist us in operating our app and providing services to you.
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With our third-party payment processor to facilitate transactions securely. Payment details are transmitted encrypted for maximum security and are not stored locally on our app or servers after the transaction is completed.
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In response to legal requests or to protect our rights, property, or safety, or the rights, property, or safety of others.
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With your consent or at your direction.
Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure.
Your Choices
You may choose not to provide certain personal information, although this may limit your ability to access certain features of our app. You may also have the option to opt-out of certain data collection and processing activities, where applicable.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@giddyops.com.
Notice to California Users
This supplementary privacy notice is provided to consumers in California in accordance with the California Consumer Privacy Act of 2018 (“CCPA”).
Under the CCPA, California residents have certain rights, with some exceptions that apply to individuals acting as business representatives.
Information: You have the right to request information about how we have utilized and shared your personal information via the Services over the past 12 months. Our Privacy Policy outlines this information. We detail the sources from which we collect personal information and the types collected in the section titled “Personal Information We Collect” above. The purposes for which we utilize and share this information are described in the sections titled “How We Use Your Personal Information” and “How We Share Your Personal Information” above.
Access: You can request a copy of the personal information we hold about you.
Deletion: You can request the deletion of the personal information we hold about you.
Opt-Out of Sale of Personal Information: You have the right to instruct businesses that sell your personal information to cease such activities. However, GiddyOps does not sell your personal information.
To exercise these rights or to request an alternative version of this Privacy Policy, please contact us.
To verify your identity before responding to your requests, we may request confirmation of information we have on file about you or your interactions with us. If additional personal information is needed to verify your identity, we will only use it for that purpose or to verify your authority to make requests on behalf of another consumer.
Authorized Agents: California residents can designate an “authorized agent” to submit requests on their behalf.